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Terms & Conditions

I-Tel's Terms and Conditions


These terms of Sale set out the terms on which you (the Customer) agree to buy from us (I.T Enviro Logic Ltd Trading as I-Tel Supplies) goods or service.

Basis of the sale

·         (a) No order placed by you is accepted by us until we have confirmed it in writing on our order acknowledgement form.

·         (b) We are not bound by any statement about the goods made by us before the formation of the contract.

·         (c) We are not bound by any variations, special terms or attempted cancellation of the contract except where we have given our written consent.

Price of the goods

·         (a) The price of the goods shall be the price agreed by email, valid for 30 days, or where we have not given such a price, the price of the goods shall be the price given in our catalogue in force at the time we confirm your order.

·         (b) On giving written notice to you before delivery we may increase the price of the goods to reflect any increase in our cost of production for whatever reason.

·         (c) The price is ex-works our warehouse in Cardiff and does not include delivery, packing and insurance except where we indicate otherwise.


·         (a) The time of payment of the price shall be essential to the contract. You may not withhold any part of the agreed price because of any claim you make against us.

·         (b) All payment shall be made by cash or credit card in advance of delivery unless you have a credit arrangement with us. The method of payment will be agreed at the time the order is taken and will be on the invoice sent to you.

·         (c) Credit arrangements shall be agreed by email prior to the order.

·         (d) If we deliver any goods by installments, these terms shall apply to each installment.

·         (e) If you fail to make any payment by the due date we shall be entitled to charge interest plus fees incurred by the debt collector until you pay in full.


·         (a) If we agree with you to deliver the goods:

o    (i) delivery costs shall be agreed by email at the time we confirm your order; or where we have not given a cost, the delivery cost shall be based on a weight rate as set by the courier.

o    (ii) you must notify us in writing within 7 days of delivery of any shortage of goods delivered or goods damaged in transit. Non delivery of the whole order must be notified to us within 21 days of receipt of invoice. Failure to observe these time limits will mean that you cannot make a claim against us.

(b) Time for delivery of the goods shall not be essential to the contract unless we have previously agreed to this in writing.

Passing of risk and ownership of the goods

·         (a) The risk in respect of the goods shall pass to you as follows:

o    (i) if you collect goods, at the time when we notify you that the goods are ready for collection; or

o    (ii) if we deliver goods, at the time of actual delivery, or if you fail to take delivery of the goods without good reason, at the time when we have attempted to deliver the goods.

·         (b) Until you have paid us for all goods which we have supplied to you at any time:

o    (i) the goods will continue to belong to us;

o    (ii) you must store the goods separately and in such a way that they can be readily identified as being our property;

o    (iii) you must insure the goods for their full replacement value and note our interest on the insurance policy and if requested by us you must immediately provide us with a copy of the policy;

·         (c) This clause does not affect any other rights and remedies we may have under this contract, in particular our right to sue for the price of the goods.


·          (a) Subject to the conditions set out below, we warrant that the goods with their specification at the time of delivery and will be free from defects in material and workmanship for a period of 6 months from delivery.

·         (b) The limit of our liability to you is that we will replace free of charge or give credit for any goods which we agree do not conform with the warranty given above if the goods are returned to us at your risk and expense within the 6 month period. We are not liable for any defects if they are caused by:

o    (i) wear and tear;

o    (ii) intentional damage;

o    (iii) failure to follow our instructions.

·         (c) Except in respect of death or personal injury caused by our negligence, we shall not be liable to you for any reason for any consequential loss or damage which you may suffer in connection with supply of the goods by us or your use of the goods.

Liability for delay

If we fail to keep to a written agreed delivery date and the delay is not within our control we shall not be liable to you and we will not be considered to be in breach of this contract.

Your responsibilities

·         (a) You will meet any claims or demands by third parties against us arising as a result of the supply of goods to you.

·         (b) You are responsible for ensuring that any specifications you give to us are accurate.

Cookies Policy

·         By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Drawings and Literature

The copyright and all other intellectual property rights in all drawings, designs, literature and other material sent to you will remain ours and you may not use that material or send it to anyone else without our permission.


This contract is governed by and interpreted in accordance with English law. The parties agree that the English courts will have exclusive jurisdiction to hear any disputes relating to this contract.

IT Enviro Logic Limited Ltd of Unit 2 Charnwood Park, Clos Marian, Foreshore Road, Cardiff CF10 4LJ

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